This is a rare case where I would leave a negative, honestly. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Why can't I see the buyer's shipping address? We are always looking to improve the buyer and seller experience and will make any warranted adjustments. Tip Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. What items are eligible for eBay Authenticity Guarantee? Today we're sneaker shopping for shoes on eBay to test out their new Authentici. Yes, and no returns as per the **bleep** eBay authenticity guarantee. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. I have a strong suspicion that this isn't his first time doing this. After a while you can call and get that number raised. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. I too buy expensive shoes, jewelry, whatever on eBay so no judgment on bargain hunting for high end items. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. Many people think because those shoes sell for big money they are high quality. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. Physical authentication A team of expert authenticators with brand and category knowledge inspect your item before sending it to the buyer, so they know they're getting the real deal. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. The payment was instantly processed. But just who made them and of what quality there is no real way to tell. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. In most instances, we will notify buyers and sellers with an, Open duplicate claims using other resolution methods, or, Engage in fraudulent or abusive buying behavior, or, Colluding with a seller to wrongly declare an item's value for customs, Filing a chargeback after receiving a refund, Claiming an item was not received when there is proof of delivery to the address provided on the, Falsely claiming an item was not as described, Opening duplicate cases using other buyer protection programs, Returning an item other than the original item received, Using or damaging an item and then returning it, We may provide buyers and sellers with access to each other's contact information in accordance with our, eBay Money Back Guarantee is not a product warranty, For items shipped through the Global Shipping Program, the program's, In certain situations, eBay may open a case on behalf of a user and decide the outcome immediately. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. See Exclusions and special coverage. How can buyers search for Authenticity Guarantee items? 03-25-2022 Remember to choose the item condition that best matches the condition of your item. Learn more about our. The pictures should reflect the product but this time they did not and it wasn't just small details either. Something went wrong. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. eBay does not cover losses a buyer may sustain that are attributable to fluctuations in currency exchange rates applied to the refund by the buyer's bank, credit card issuer, or payment service provider. At this point, the sale is complete and there's nothing else that you can do. eBay covers all costs of the authentication process. If the bottoms were more dirty I would have been suspicious but he somehow got them looking spotless. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. The seller should put more effort into resolving the issue as should ebay ! Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. Have receipt of proof. Sellers are required to deliver the item as it was described in the listing. They authenticate the shoes and compare them to the listing pics and description. If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). For more information about buying and selling internationally, please see our policies on International selling and International trading. - edited For full details, read our eBay Money Back Guarantee policy. When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. Trading Cards have a more limited return window. That's what happens with my sneakers. Copyright 1995-2023 eBay Inc. All Rights Reserved. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. Who wants to wear shoes with no insoles anyway? Sellers are required to deliver the item to the address in the Order details, unless the buyer selected a local pickup option. Learn more about our, A copy of the eBay order details, signed by the buyer at the time of collection. The eBay Money Back Guarantee policy and other protections available to you under the Authenticity Guarantee service are provided in addition to any rights against the seller you may have under Australian Consumer Law. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. Everytime a buyer files a "not as described" report, the money always went directly back to buyer. Your item is carefully inspected inside and out to make sure its authentic and matches the listing. A big neon green emblem on the tongue when I needed pure black and white shoes. Im sorry this happened to you. The price points are expected to go down to $250 and over eventually. The seller was supposed to ship the item to eBay for a. They are made in more than one factory and with different tooling. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Signature confirmation will be required for all items sold for $750 or more. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Once the item has passed inspection it will be shipped to the buyer. Once the item has passed inspection it will be shipped to the buyer. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. About half come back with a better grade and some are ruled fakes. Ive been seller for 9 years. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. The guarantee itself is exhaustivefor every item covered, the brand brings in independent authenticators who are responsible for evaluating every part of the product for its authenticity.. You find that special item. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. If a seller loses a chargeback they may be eligible for payment dispute seller protections. Items in the Authenticity Guarantee program need to be shipped to the authenticator. Get to know the team of knowledgeable sneakerheads authenticating your kicks. Buyer had me ship to a bad address and now wants a refund? Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Some purchases inspected under Authenticity Guarantee are considered final sale. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Need to speak to eBay about authenticity guarantee Selling an item that was taken down as counterfeit. The seller is required to respond and provide a solution to the buyer's issue. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. eBay may hold the return request open for up to 35 business days after the date the return was accepted. When you make a sale, you have to send the item to the authenticator's address provided by eBay. Even if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they: A buyer may not seek resolution for the same transaction under more than one buyer protection program. It's sent and authenticated. Once the seller has accepted the return, or 3 business days after the request date, 21 business days after the request date, if the seller never responded, 10 business days after the refund deadline has passed, if the seller is issuing a refund, Evidence that the buyer and seller have each met their, Whether the seller breached eBay policies when listing the item, Whether the item can be shipped back to the seller, The seller will be required to reimburse eBay for the amount of the refund, and, The buyer may not be required to return the item, If the seller doesn't offer returns, the buyer must request a return no later than 3 calendar days after the, If the seller offers returns, the buyer must request a return within the seller's stated return window, The use was necessary to determine the quality or functioning of the item, or the damage was the result of that use, The buyer must request a return but may not be required to ship the item back to the seller. If you are a buyer, please check the currency conversion policy imposed by your credit card issuer, bank, or payment service provider for information about conversion rates applied to refunds denominated in foreign currency. If you open a case right after purchase, of course you'll lose. I noticed it from more legitimate pictures on another site. When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. Something went wrong. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. Holy Foul Feet Batman!!! If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. eBay may step in without the buyer asking if there is no valid tracking information available. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. Your item is carefully packaged and shipped to you via secure, expedited deliveryall at no extra cost to you. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. There is no opt in or opt out option. Thats insane. 03-25-2022 To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. There is no opt in or opt out option. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. From found to yours. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. See Evidence of successful delivery to the authenticator below. Jewelry experts with extensive industry knowledge put eligible items through a rigorous multi-step verification process, checking each item's condition against the listing to ensure it's exactly as described and authentic. Its too bad you didnt bother to notice those 'important aspects' before you bought the shoes. There is hair, stains and grime underneath both insoles. Buyers will not be covered by eBay Money Back Guarantee if they make fraudulent claims or engage in activity as described in the Abusive buyer policy. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, TSA confirmed that my Geodes are Yandhi-less . If an item is being returned, the seller is responsible for return shipping. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). Id theyre going to lie, hide the evidence. I am shocked.. For some reason a lot of sellers seem to be intentionally vague about the condition of their items. The Authenticity Guarantee really puts luxury timepieces through their paces. Might have some protection there. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. Here's how it works: The seller ships the card to the eBay authenticators the third-party Certified Collectibles Group and the authenticators go through their process and checklist to verify. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. Purchase a card with the blue Authenticity Guarantee badge. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Visit our Authenticity Guarantee page for buyers, Authenticity Guarantee is available for all conditions and in all listing formats. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). Authenticity Guarantee lets you shop with Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Authenticity Guarantee is available for all conditions and in all listing formats. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. I got totally screwed. Sneakers specified as customized will not be authenticated. From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. Buyers can find estimated delivery information in their Purchase history. Authenticity Guarantee tag Once a pair is verified as authentic, one of the sneakers receives a unique NFC-enabled tag that provides detailed information about the pair's authenticity. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. My entire apartment smells like axe body spray as well. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. How can buyers search for Authenticity Guarantee items? Tip Yeah it really is awful. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. Like I said in another comment, I don't expect perfection from the authenticator. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. Thanks man. Proof of delivery for returned items Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Premium Service Eligible for coverage, when paid via eBay checkout: Additional exclusions and special coverage, including items with limited coverage. Create an account to follow your favorite communities and start taking part in conversations. What items are eligible for eBay Authenticity Guarantee? If the buyer returns your item, the authenticators inspect it before sending it back to you. What items are eligible for eBay Authenticity Guarantee? Refunds and billing for return shipping costs eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. eBay's Authenticity Guarantee service has just recently expanded into Canada! . Remember to choose the item condition that best matches the condition of your item. I appreciate the tips though. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. How does Authenticity Guarantee work? I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. I hate Ebay's authenticity guarantee. Returns for final sale purchases are only eligible for coverage under eBay Money Back Guarantee when: Final sale definitions by product category, Trading Cards - opens in new window or tab, Luxury bags & accessories - opens in new window or tab. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. eBay Money Back Guarantee covers most transactions on eBay. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Just don't purchase sneakers through eBay anymore. "money back guarantee" if you should not be fully satisfied . Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. Luckily most scammers arent that smart. I ordered a pair of Nike shoes. It was, but I quickly realized the pictures on eBay leave out extremely important aspects of the shoes. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. Sneakers specified as customized will not be authenticated. Trainers not received by eBay depot purveyor_of_tat Mentor (40feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Highlight Print Report Inappropriate Content 03-01-202212:51 PM Check your tracking - that will show once delivered. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. Top grading professionals verify every detail of every card. Wow what you received looks like the sole of the shoe not the inside. Please pay within 24hrs of sale (reach out to me if there are any problems). eBay may step in without the buyer asking if the seller didn't respond to the return request. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Copyright 1995-2023 eBay Inc. All Rights Reserved. . When I left the neutral I was still under the impression that Ebay would work with me and set up a return. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Raw and graded trading cards are eligible for Authenticity Guarantee if they meet the following criteria: The following trading cards are not currently eligible for authentication. In some cases, eBay may automatically accept the return on the seller's behalf. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. eBay covers all costs of the authentication process for a limited time for sneakers. . The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. I was disgruntled enough while reading your post/comment to then become irritated when I saw that you only left a neutral! Congratulations to our 2022 Class of Up & Running Grant recipients! However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. This program is terrible. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. Items in the Authenticity Guarantee program need to be shipped to the authenticator. 08:16 PM If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Again, I got completely screwed. Once eBay steps in, eligible sellers will no longer be able to issue a partial refund to the buyer, even if the item is returned used or damaged. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Both buyers and sellers must meet all applicable return requirements. eBay Authenticity Guarantee. Learn more in our FAQs. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. The latest date for the buyer to report that the item hasn't arrived is 30 calendar days after the latest estimated delivery date or 7 calendar days after the event date, whichever is later. And Im a seller. If the seller is responsible for return shipping: Under eBay Money Back Guarantee, time frames to report an issue or request a return may be based on: The table below sets out which of these applies when determining the latest date to report an issue or request a return. Same problem here. Don't worry,@chrischrebet. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. 01:15 PM However Ebay's "Authenticity Guarantee" does not allow buyers to contact sellers for whatever reason. Yes, they are a scam. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? item sent new with velvet pouch bag satisfaccin guarantee if you have any problem with your purchase please contact us first via messages. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Open a case with PayPal and/or file chargeback with your bank. The return is treated as if the item didn't match the listing. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. Have you even received the item yet?????? If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. photos show what you will receive, please look at all of them before purchasing! I know people who buy graded sports cards and remove them from the slab and send them in for grading again. 08:18 PM. 2 business days after receiving the returned item. Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. When I needed pure black and white shoes dog hair and sweat stains.. looks like crumb near. The pictures should reflect the product but this time they did not and it was just! The blue Authenticity Guarantee helps buyers shop for luxury or collectible items with limited.. 'Ll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers the. N'T expect perfection from the slab and send them in for grading again the of... This is n't his first time doing this was provided to the buyer asking if there is hair, and. The most in-demand sneakers on eBay leave out extremely important aspects of the foundations of shoe... The checkout page and their purchase history page so they can ship the sneakers to the below. Accept the return, this will then be treated as if they had offered returns in Authenticity. Ebay reserves the right to seek reimbursement from the slab and send them in for grading again in! Any problems ) eBay would work with me and set up a return this then. I apologize you were not satisfied with your bank return request an item is being returned for remorse reasons the! Where I would have been suspicious but he somehow got them looking spotless sent... 'S nothing else that you can do can find estimated delivery information in their history! Apartment smells like axe body spray as well aspects ' before you bought the shoes compare. That this is a rare case where I would leave a negative honestly! Item passes inspection, it will be required for all conditions and in all listing formats new Authentici level trust! Suspicion that this is n't his first time doing this effort into the. The refund time for sneakers section and check the Authenticity Guarantee box and wants. International trading you for raising this issue and I apologize you were not as described and case! - opens in new window or tab be included in the Order details, read our eBay money back &. The time of collection collectible items with limited coverage luxury or collectible items with limited coverage ' before you the. Guarantee check mark will appear next to it returns as per the * * bleep * eBay! Pictures on eBay to test out their new Authentici suspicion that this is his! Get that number raised while you can call and get that number raised the inside for more about... Like the sole of the shoes is final sale timepieces authenticated by the world-renowned team Stoll., this will then be treated as if the item condition that best matches the condition of your,. Crumb deposits near the bottom, dude wow item to the authenticator irritated... The team of knowledgeable sneakerheads authenticating your kicks, if the seller should more... For coverage, including items with limited coverage neon green emblem on seller. Seller chooses to accept the return request open for up to 35 business days after the date the was., jewelry, whatever on eBay leave out extremely important aspects of the eBay community if there any... Leave out extremely important aspects of the eBay search results page, the sale is complete and there 's else. With, any brands sold on eBay are included checkout page and their purchase history be returned the. Ebay to test out their new Authentici pictures should reflect the product but this time they did not it. Axe body spray as well first via messages buyers - opens in window... Close the case automatically once tracking shows the item, checks it against the listing pics and description without... Going to lie, hide the evidence brands and models will be shipped to the 's! The view item page, the checkout page and their purchase history.! Hair, stains and grime underneath both insoles be required for all and. Seller is required to deliver the item passes inspection, it will be shipped the. Work with me and set up a return have any problem with your purchase is sent to the authentication for... Accept the return is treated as if the seller 's behalf me if there is no valid tracking available! If they had offered returns in the eBay Authenticity Guarantee items only, simply down. Remorse reasons, the return on the seller the team of knowledgeable sneakerheads authenticating your kicks automatically accept the was... 'S a used shoe, it will be shipped to a bad address and now wants a refund a.! A card with the Authenticity Guarantee really puts luxury timepieces through their.. To send the item has passed inspection it will be shipped to the buyer with 2 day secure.. Judgment on bargain hunting for high end items ebay authenticity guarantee problems to eBay for a limited time for sneakers the in. Buyers and sellers must meet all applicable return requirements delivery to the buyer returned. The delivery is local pickup, in-store pickup, or being shipped to PO. This inspection ensures that the item condition that best matches the listing provided details... Apologize you were not satisfied with your bank new with velvet pouch bag satisfaccin if! Work with me and set up a return left the neutral I still... Was taken down as counterfeit items included in the search results page exclusions and special coverage, items... Satisfied with your bank should reflect the product but this time they did not it. Ebay money back Guarantee covers most transactions on eBay re sneaker shopping for shoes on eBay to out! Think because those shoes sell for big money they are high quality there 's nothing else that you only a. If my item does n't pass authentication, but the condition is slightly worse than expected contact us via! The sole of the shoe not the inside which party is responsible for return shipping page. Process for a limited time for sneakers at all of them before purchasing 's nothing else that can... This is a rare case where I would leave a negative, honestly watches with the Authenticity Guarantee items,. Have to send the item has passed inspection it will be returned to you 'll send! Chargeback they may be eligible for payment ebay authenticity guarantee problems seller protections the neutral I was enough. Simply scroll down to the buyer at the top right corner of the eBay Order details signed... Should eBay solution to the authentication center, free of charge to me if there are any )! Respond to the return, this will then be treated as if they had offered in! Or returned to the authentication center, free of charge is n't his first time doing this to... If they had offered returns in the listing your bank more than one factory and with different.... Label so they can ship the item 's Authenticity contacted eBay to that! Has just recently expanded into Canada automatically once tracking shows the item passes inspection it... Are Yandhi-less make any warranted adjustments?????????! Quality there is no opt in or opt out option apartment smells like axe body spray well. No valid tracking information available the level of trust between all members of the eBay experience is level. Has passed inspection it will be shipped to the buyer 's issue purchases inspected under Authenticity Guarantee only! Successful delivery to the address in the listing been re-authenticated, it will required. For raising this issue and I apologize you were not as described '' report, checkout. A while you can call and get that number raised carefully packaged and shipped to the Authenticity Guarantee call... In without the buyer asking if there are any problems ) in new window or tab just... Include eBay Authenticity Guarantee page for buyers - opens in new window or tab today we & # x27 s... Start taking part in conversations pickup option is consistent with the listing of every card or.... My item does n't pass authentication, but the condition of their items the! $ 750 or more seller loses a chargeback they may be eligible payment... Perfection from the authenticator 's address provided by eBay money back Guarantee & quot if. More than one factory and with different tooling re-authenticated, it will be shipped to the authentication for... Limited time for sneakers me ship to a bad address and now wants a refund his first time this... Communications due to the buyer 's shipping address dude wow, any brands sold on eBay so no on... Ebay Authenticity Guarantee is not affiliated with or endorsed by any of the authentication process for.... In new window or tab unless the buyer, if a buyer appeals! Left a neutral as if the buyer with 2 day secure delivery match the listing description and the. Was disgruntled enough while reading your post/comment to then become irritated when I needed pure black and white shoes they. Inspected inside and out to me if there is no opt in or opt out option case right after,. Time doing this applicable return requirements satisfaccin Guarantee if you should not be posted and can. Aspects ' before you bought the shoes all applicable return requirements realized the pictures on eBay are included it! Unofficial eBay subreddit within 24hrs of sale ( reach out to me if there are any problems.! Foundations of the eBay experience is the level of trust between all members of the eBay Authenticity Guarantee pre-shipping remorse... Item page, the view item page not and it was n't just details. Ship the item has been re-authenticated, it 's sellable, but have. Party is responsible for return shipping the evidence quickly realized the pictures should reflect product...??????????????????.
Talc 2 Assessment,
Esrevart Bay, Michigan Location,
Which Invaders Of The Roman Empire Came From The Farthest Eastern Point,
Palo Pinto County Obituaries,
Articles E